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DROP Hub with remote
DROP leak detector
GenSoft - Drop Water Softener - 32K GS w/ DROP Smart Monitor
DROP Hub with remote
DROP leak detector

GenSoft – Drop Water Softener – 32K GS w/ DROP Smart Monitor

Starts at: $1,629.00

SKU: WS-GSD-32K Category: Tag:


Keeps a watchful eye on leaks and water usage.

The GenSoft – Drop Water Softener does it all: it monitors your home’s water usage, makes your water silky smooth, and best of all: it watches for potential leaks using your DROP Hub and up to 32 DROP Leak Detectors (both sold separately). It not only notifies you about the leak, but will actively shut off your water flow to prevent expensive damage. Our GenSoft Drop series systems also integrate with the DROP app, so you can control your water softener system and check water usage info from anywhere.


  • Eliminates hardness (Calcium & Magnesium)
  • Demand initiated regeneration
  • Treated water refill with pre-brine option
  • Adjustable cycle times
  • 9V battery backup for power loss
  • DROP app to control system from anywhere
  • Water usage data and history
  • Provides text messages, emails, and/or push notifications for low salt and other system information to your smartphone
  • Proprietary 2-valve manual bypass with 1″ MNPT connections
  • 5-Year warranty


DROP-Enabled Water Softeners

Connected, Simple

You decide how you would like DROP to communicate with you notifications can be set up as emails, texts, or even push messages. Have a kid that tends to leave the water on? DROP can be configured to send you notifications when there is continuous water flow and if you want even to shut off the water after a period of time that you select.

Automatic Water Shutoff

DROP Leak Detectors are unique devices capable of detecting even the smallest water drops wherever they are placed. When paired with DROP Water Softeners and Water Filters, not only will you be notified of potential leaks, DROP will automatically shut off your water. Up to 32 leak detectors can be paired to your DROP Water System keeping you safe from water damage. The DROP Pro Water Softener comes with a bundle option of 2 Leak Detectors and the DROP Hub.

DROP-Enabled Water Softener Benefits

Full-Coverage Warranty

All DROP Softeners carry a 5-year warranty.

Pro Tank Design

The Pro Water Softener is designed with a larger pro-tank system. This is perfect for any small to medium size home.

Manual Bypass

Treatment bypass and manual water shutoff allow you to bypass the system in the event of failure, making sure you maintain water throughout your home.

Iron Removal

Removes a maximum of 5 ppm of ferrous (clear water) iron. *Note: for ferric (red water) iron we recommend installing an iron filter in addition to the softener.

Do-It-Yourself Installation Kit

Comes with detailed instructions, a manual bypass, drain line, and 1” MNPT connector (various connectors available). You will need the necessary plumbing parts to connect the 1” MNPT connection from the water softener to your existing plumbing, access to 120V electrical outlet, and a drain. See installation manual for details.

Low Salt Notification

Unique to DROP Water Softeners are the Low Salt Notification keeping you informed when salt is needed for the brine tank.

Demand Initiated Regeneration

Uses up to 25% less salt and water than older water softeners by monitoring your water usage and only regenerating when necessary. Older timer-based models regenerate on a set cycle regardless of how much water you’ve used; which can result in unnecessary water and salt consumption.

Treatment Bypass

Using the DROP app you can bypass treatment at any time, so you can avoid wasting treated water on tasks such as watering the lawn.


  DROP GE Whirlpool Water Boss Culligan Rainsoft Eco Water
Softens water
Available in various sizes
Provides ability to remotely bypass            
Provides low salt text messages            
Coordinates with water management system            
Senses leaks            
Monitors temperature            
Water shutoff capability            
Monitors water usage            
Communicates need for maintenance            
Simple app-based setup            


DROP - The Smart Water Management System

Eliminate Water System Worries 24/7

Your whole home water system is essential to your well being. So, when problems arise, it’s cause for alarm. From poor tasting water to high utility bills to catastrophic flooding, why not head all your water system worries off at the pass? DROP puts effortless residential water system control in the palm of your hand so you can relax and enjoy your home’s water system the way it was meant to be.

Here's how it works:

The heart and brains of the system is the DROP Hub, a smart device that integrates with all parts of your home water system. Using low-frequency radio waves, it communicates directly with water pumps, flow meters and any other residential water treatment devices in your home.

In addition, the DROP whole home water system includes DROP Leak Detectors to safeguard your property in the event of a water burst or leak. These small devices are placed under sinks, near toilets or anywhere water damage is likely to occur. They sense moisture and immediately alert the DROP Hub to shut off the water supply to the area should a leak occur. They also monitor temperature, enabling freeze protection for vulnerable water pipes in cold climate areas.

The DROP Hub monitors all residential water system devices 24/7 to make sure they’re working properly. It keeps you in the loop through the DROP App, which uses standard home WiFi so you can control your water system from your smartphone or tablet from anywhere in the world, at any time. If a problem should arise, it alerts you and shuts down or drains the water supply as needed to prevent costly water waste and damage. It also monitors water flow and pressure to enable quick detection of slow leaks as well as bursts.

Don’t worry, though — since the DROP creates a local network, it will continue to protect your home even if WiFi is shut off or the Internet goes down.

Water Treatment Integration

Unlike most home water systems, the DROP system doesn’t just monitor water use. It’s a complete water management system with smart technology that also integrates with your water softeners and filters, keeping track of the state of your residential water treatment equipment. All DROP water treatment devices have the patented ability to turn off water to the home to protect from leaks and through the DROP App, you'll receive maintenance reminders at the optimal times to change your filters or add salt to the system. That way, your water will always be fresh, healthy, and clean for your family’s enjoyment and your peace of mind.

The Ultimate in Water System Security

American homes waste 900 billion gallons of water per year — enough to supply 11 million homes, according to the Environmental Protection Agency. This is not only tough on the environment, but it’s also expensive! With DROP’s whole home water system, you can be part of the solution and detect problems before they get out of hand.

Imagine no more water waste, forgetting to add salt to your system, coming home to puddles and insurance claims, or frozen pipes. Just full control of your system and good, clean water when and where you want it.

Prefiltration Benefits

Our 20" Big Blue PreFilter accomodates even high flow rates.  The 3/4", 1", or 1.5" NPT inlet and outlet port options are built into the cap. Also built into the cap is a pressure release that relieves pressure before changing filter cartridges.

Our carbon pre-filters help you get clean crystal clear water. Prefilters are also the best way to ensure the life of both your water softener and household appliances.

Prefilration Benefits

Additional information


Almond, Black

Tank Size

9" x 48"

Flow Rate

15 GPM


Residential Grade

Made in USA?





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User Guide Installation Manual Product Brochure